Right To Information

Right to Information

Manual – I

Particulars of Organisation, Functions and Duties (Section 4 (1) b (i))

Sl No Particulars                                   Description                         
1.1  Name  Air India Express Limited (Formerly Known as Air India Charters Ltd.)
1.2 Date of Incorporation 9 September 1971
1.3

Date of Commencement of Business

22 September 1971
1.4 Registered Office

21st Floor, Air India Building, Nariman Point,

Mumbai – 400 021.

1.4 Corporate Head Quarters

Airlines House, Durbar Hall Road, Kochi,

Kerala 682016.

1.5  Capital Structure

The Authorised Share Capital of the Company is Rs.1000,00,00,000/- ( Rupees One Thousand Crore ) divided into 10,00,00,000 (Ten Crore equity shares) of Rs.100/- ( One hundred) each.

The Paid-up Share Capital is Rs.780,00,00,000/-  (Rupees  Seven  Hundred Eighty    Crore) divided into 7,80,00,000 (Seven Crore Eighty lakh equity shares) of Rs.100/- (One hundred) each.

1.6 Objectives

•  To   establish,   maintain   and   operate international  and  domestic  air  transport services, scheduled and non-scheduled, in all  the  countries  of  the  world  for  the carriage of passengers, mails and freight and for any other purposes.                      

•  To  construct,  manufacture,  buy,  sell, prepare, warehouse, hire, charter, let on hire  and  deal  in  aero  planes,  flying machines,           airships,  aircraft, balloons            of all kinds, whether dirigible or otherwise, aerial, conveyances of all kinds, and the component parts thereof and all kinds,  whether dirigible or otherwise, aerial, conveyances of all kinds, and the component parts thereof and all kinds of machinery, apparatus and appliances for use in connection therewith, and all kinds of vehicles and machines for traversing the air, land or water, and other public or private conveyances and means of locomotion  of  all  descriptions,  whether propelled by petrol,  steam,  electricity, gas, air or any other motive power, and to establish and maintain hangers, garages, airports, aerodromes, landing grounds, runways, depots, sheds, stations or buildings, factories and accommodations of all description for the storage, reception or take-off of aeroplanes, flying machines,  airships,  aircraft, balloons  or aerial conveyances of any description machinery, apparatus and appliances for use in connection therewith, and all kinds of vehicles and machines for traversing the air, land or water, and other public or private  conveyances      and        means  of locomotion  of  all  descriptions,  whether propelled by petrol,  steam,  electricity, gas, air or any other motive power, and to establish and maintain hangers, garages, airports, aerodromes,      landing grounds, runways, depots, sheds, stations or buildings, factories and accommodations of   all description for the storage, reception or take-off of aeroplanes, flying machines,  airships,aircraft, balloons  or aerial conveyances of any description.

1.7 Vision

•Become India's most efficient and preferred LCC on regional international routes and extending the airline’s reach to other potential markets over the long term.

• Constantly exceeding passenger expectations in terms of quality, convenience and comfort.

1.8 Mission

• Offer the best flight schedules at the most competitive fares having clients' needs at the core of all corporate / strategic decisions.

•Pay paramount attention to safety, punctuality and convenience of services.

•Constantly embrace technological advancements to upgrade services, systems and processes and increase value proposition to passengers, employees, travel partners, vendors and owners.

•Benchmark work practices / methods against best in industry and achieve the greatest levels of productivity from all assets

•Develop and maintain adequate pool of competent and motivated employees.

•Grow and expand operations with focus on improving productivity & profitability complementing the parent company's operations.

Manual – 2

Powers and Duties of Officers and Employees

Sl.No Name                                                                                                                     Designation                                                                                                                                 Functions                                                                                                                   
1 Mr. K Shyam Sundar Chief Executive Officer As  the executive head of Airline, the overall responsibility for the smooth, efficient & progressive functioning of the airline is vested on CEO. CEO reports to Chairman, Air India Express Ltd. As the administrative head of the organisation, all functional departmenmts report to CEO. CEO  integrates all the activities to the  business  plan  of  the
organization.
2 Capt Pushpinder Singh Chief Operating Officer Airline operations are monitored by the COO apart from the administrative responsibilities
3 Ms Aditi Khandekar Company secretary All matters pertaining to compliance under the Companies Act.
4 Capt. Rajkumar Chief of Operations The Chief of Operations is responsible for ensuring flight operations within the rules and regulations laid down by DGCA.
5 Mr Anil Kumar Jain

Chief of Engineering

Planning and execution of Maintenance, repair & overhaul of AIXL fleet.
6 Mr Yogesh Mundhwa Chief of Commercial Formulation of corporate marketing plans/policies & strategies to optimize revenue generation, product development and new market development
7 Mr M Manoharan

Chief Financial Officer

All financial matters are controlled by Chief of Finance. He also ensures the strict compliance of the financial policies of the organization, besides statutory compliances
8 Mr T Vijayakrishnan Chief of HR Chief HR is responsible for HRD and Industrial relations matters. HR strategies, policies and guidelines are formulated and implemented by his team.
9 Capt. V Kulkarni Chief of Flight Safety Responsible for ensuring compliance to safety regulations set by DGCA. He is entrusted with the duty of implentating pro active safety measures.
10 Capt D R Gupta Chief of Training Designing various (statutory) training programmes for cockpit &cabin crew and overall management of the training department of AIXL
11 Mr P G Prageesh Chief of Corporate Communications

Management of all internal and external communications relevant to brand performance and effective dissemination of the same among various stakeholders, including the media. Handles  publicity/ advertising/new media/ digital marketing activities of the Airline.

12 Mr Manish Gupta Chief of IT Handles the IT security system, MIS/Communication system and IT strategy of the Company
13 Mr Aby George Chief of Airport services Supervises and co ordinates the entire flight handling activities of Air India Express flights comprising of  passenger handling, mishandled baggage services, Ramp services, catering services, cargo operations/sales at each stations etc.
14 Mr P C Rai Chief of Materials Management Monitor the effective functioning of Aircraft Spares Purchase section and co ordinate and ensure proper supply and distribution of all catering consumables

 

VIGILANCE DEPARTMENT

Mr. Aditya Kumar Joshi, IFS   Chief Vigilance Officer    All Vigilance Matters

Manual – 3

Procedure followed in decision – making process

Air India Express Ltd. is a fully owned subsidiary of Air India Ltd. The procedure followed in decision making involves discussions among cross section of departments and/or formal decisions by the Competent Authority on office notes in accordance with the Instrument of delegation of Financial and Administrative powers.

In respect of decision making on day to day basis at airports/stations, all the Duty Officers/Station Managers of AI or AIXL take spot decisions in accordance with the Instrument of delegation of Financial and Administrative powers and the established practices.

Manual - 4

 Norms set for the discharge of functions

Air India Express Ltd. is a fully owned subsidiary of Air India Ltd. Every year a Memorandum of Understanding (MOU) is signed by the management of Air India Ltd with the Ministry of Civil Aviation after discussions and finalization of the same by members of the expert task force constituted by the Department of Public Enterprises. Simultaneously MOUs are signed by Air India Ltd. with its subsidiaries including Air India Express Ltd. This Memorandum of Understanding signed with the Government every year acts as norms for discharge of its functions.

Manual - 5

 Rules, Regulations, Instructions, Manuals & Records used for discharging functions

Sl.No Name of Department Name of Manual/ Documents                 
1 Operations

a)  DGCA CARs

b)            AIXL issued:

                Operations Manual,

                Weights and Balance

                Manual, MEL, SOPs,

                FOB, Circulars

c)            Manuals issued by OEM

In Flight Services

a)            DGCA CARs

b) AIXL issued: Operations

                Manual, Quick

                Reference Handbook,

                Circulars

3 Flight Safety

a)            Flight Safety Manual of

                Air India Express Ltd.

b)            Director General of Civil

                Aviation  Civil  Aviation

                Requirements. (CARs) c)              DGCA AICs

d) DGCA Operations

                Circulars,

e)            AIXL Operations

                Manual

f)             Air India Corporate

                Safety Management

                System Manual

g) Emergency Management

                Manual Air India

4 Commercial

a) Passenger Services

Manual of AIXL

b) Airport Handling Manual

                of AIXL

5 HRD AIXL Service Regulations

       

Manual – 6

A Statement of the categories of Documents that are held by it or under its control, (Section 4(1)b(vi)

  1. Memorandum & Articles of Association of the Company.
  1. Air Operators' License
  1. Certificates of Registration for aircraft in the fleet of Air India Express Ltd.
  1. Annual Report 2014-15 ( Please refer Air India website www.airindia.in)

Manual – 7

Particular of any arrangement that exists for consultation with or representation by the members of the public in relation to the formulation of its policy implementation there of.  (Section 4(1)b(vii))

Air India Express Limited (formerly Known as Air India Charters Limited) is a subsidiary company of Air India Ltd., incorporated under the Companies Act, 1956. Its policies are framed and implemented by the Management and the Board of Directors of the Company.

The Directors on the Board are appointed by Air India Ltd. in consultation with Government of India. Being a Central Public Sector Undertaking, its policies and activities are constantly under close scrutiny of the Press, Public and Parliament.

The Members of Parliament, who are the representatives of the Public, safeguard their rights and interests in the two Houses of the Parliament through Parliament Questions, Special Mentions / General Discussions / Debates on the working of Air India Ltd and its subsidiaries. Further, there are Parliamentary Committees comprising Members of Parliament, that examine the holding Company Air India Ltd. and its subsidiaries including Air India Express Ltd. and hold discussions on their functioning and performance from time to time apart from giving suggestions and recommendations relating to the activities of these Companies. The policies and activities of Air India Express Ltd., are, therefore, under constant scrutiny of the public through the above process.

Manual – 8

A Statement of Board, Councils, Committees and other Bodies constitute, Section (4 (1) b (viii))

 

Board of Directors of Air India Express Limited
(formerly Known as Air India Charters Limited)
Sr.No Name Designation Official Address Contact Details
1

Mr. Pradeep Singh Kharola

 

DIN: 05347746
Chairman

Airlines House, 2nd floor,113,

Gurudwara Rakabgunj Road, New Delhi 110 001

(011) 234 22103, 234 22126 , Fax-(011)

234 22107.

cmd@airindia.in
2

Mr. Angshumali Rastogi

DIN: 06658332
Nominee Director

Rajiv Gandhi Bhawan, Safdarjung Airport,

Aurobindo Marg, New Delhi 110 003

011-24653565,

angshumali.rastogi@gov.in

3

Mr. Vinod Shanker Hejmadi

DIN: 07346490
Director

Airlines House,1st floor ,113,

Gurudwara,Rakabgunj Road, New Delhi 110 001

011-23421066,

V.Hejmadi@airindia.in
4

Dr. Shefali Juneja

DIN:06474542

Nominee

Director
Director, Ministry of Civil Aviation, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi 110 003.

011-24610372

shefalij.moca@nic.in

 

The Board has constituted sub-Committees with specific Terms of Reference. The minutes of all sub-committees are put to the Board for information / approval from time to time.

Agenda as well as minutes of meeting(s) of the Board of Directors and sub-committee(s) of the Board contain information related to commercial interest of the Company and disclosure of the same will lead to leakage of vital business information. Therefore, Agenda and Minutes of the Board and Sub-Committee meetings are not accessible to public. However, important decisions taken regarding the Company and/or its management are communicated to the statutory authorities and also to the public as required under applicable laws of the land.

Committees of the Board and its constitution

Audit Committee constituted on 28 June 2005

Members of Audit Committee are as follows :

1 Shri Angshumali Rastogi Chairman
2 Dr. Shefali Juneja Member
3 Shri  Vinod   Hejmadi Member

 

Scope and Functions:

•To recommend for appointment, remuneration and terms of appointment of auditors of the company;

•To review and monitor the auditor’s independence and performance and effectiveness of audit process;

•To discuss with the external auditor, before the audit commences, the nature and scope of the audit and to ensure coordination where more than one audit firm is involved;

•To review the Internal Audit program & ensure co-ordination between the Internal & External Auditors as well as determine whether the Internal Audit function is commensurate with the size and nature of the Airlines Business and is provided adequate resources and representation within the company;

•To review/examine the half-yearly and annual financial statements and the auditors’ report thereon;

•To discuss problems and reservations arising from the interim and final audits and any matter that the auditor may wish to discuss in the absence of Management where necessary;

•To review the Statutory Auditor’s Report, Management’s response thereto and to take steps to ensure implementation of the recommendations of the Statutory Auditors ;

•Approval or any subsequent modification of transactions of the company with related parties;

•Scrutiny of inter-corporate loans and investments;

•Valuation of undertakings or assets of the company, wherever it is necessary;

•Evaluation of internal financial controls and risk management systems;

•Monitoring the end use of funds raised through public offers and related matters;

CSR Committee constituted as on 30 March 2016

Members of CSR Committee are as follows:

1 Shri  Vinod   Hejmadi Chairman
2 Shri Angshumali Rastogi Member
3 Dr. Shefali Juneja Member
4 Shri K Shyam Sundar Member

Scope and Functions:

a. Formulate and recommend to the Board, a Corporate Social Responsibility Policy which shall indicate the activities to be undertaken by the company as specified in Schedule VII.

b. Recommend the amount of expenditure to be incurred on the activities referred to in clause (a) and

c. Monitor the Corporate Social Responsibility Policy of the company from time to time.

Note : The Board, Audit Committee and CSR Committee are constituted in terms of the provisions of the Companies Act. As such there is no fixed tenure for Board and these Committees.

Manual 9

Directory of officers { Section 4 (1) b (ix) }

Directory of Air India Express Officers

Sl No.

 Name

Designation

Department

Tel. Numbers

Email ID

1

Mr K. Shyamsundar

CEO

HQ, Cochin

0484 235 0171

ceo.aiex@airindia.in

2

Capt.  Pushpinder Singh

COO

Operations

022 26263457

aix.coo@airindiaexpress.in

3

Ms Aditi Khandekar

Company Secretary

Nariman Point, Mumbai

022-22796496

aa.khandekar@airindia.in

4

Capt V Kulkarni

Chief of Flight Safety

Flight Safety

022 26263617

v.kulkarni@airindiaexpress.in

5

Capt. D R. Gupta

Chief of Training

Training

022 2626 3012

aixchieftrg@airindiaexpress.in

6

Capt V S Rajkumar

Chief of Operations

Operations

022 2626 3587

co.ops@airindiaexpress.in

7

Mr A K Jain

Chief of Engineering

Engineering

0471 2500617

aiclcoe@airindiaexpress.in

8

Mr M Manoharan

Chief of Finance

Finance

022 26265444

m.manoharan@airindia.in

9

Mr Yogesh Mundhwa

Chief of Commercial

Commercial

022 26265030

yogesh.mundhwa@airindiaexpress.in

10

Mr T. Vijayakrishnan

Chief of HR

HRD

0484 235 0165

cohr@airindiaexpress.in

11

Mr Manish Gupta

Chief of IT

IT

022 2626 3312

m.gupta@airindia.in

12

Mr. P.G. Prageesh

Chief of Corporate Communications

HQ, Cochin

0484 2350 166

pg.prageesh@airindiaexpress.in

13

Ms. Rema Raja

General Manager

HQ, Cochin

0484 2350 166

remaraja@airindia.in

14

Mr. Aby George

Chief of Airport Services

Airport Services

0484-2610110

 aby.george@airindia.in

15

Mr P C Rai

Chief of Materials Management

Materials Management

022-26263731

co.mm@airindiaexpress.in

16

Mr Satheesh Kumar Nair

DY. Chief of HR

HRD

0484 235 0169

sk.nair@airindiaexpress.in

17

Mr Deepak P Yelanje

Dy.Chief of Flight Safety

Flight Safety

022 2626 3350

 deepak.yelanje@airindia.in

18

Cdr. M C V Jose

Dy Chief of Training

Training

 022 26263670

mcv.jose@airindiaexpress.in

19

Mr Dilip Kumar Roy

Dy. Chief of Operations

Operations

022 26263598

dilip.roy@airindiaexpress.in

20

Ms Mehajabeen Zoeb Mukhtiar

Dy. Chief of Commercial [ Revenue Management ]

Commercial

02226735555

m.mukhtiar@airindiaexpress.in

Manual 10

The monthly remuneration received by each of the officers and employees and the system of compensation as provided in the regulation{ Section 4 (1) b (x) }

Sr. No.

Designation

Gross Total, PM (Rs.)

1

CEO

249,600

2

Chief of HR

150,000

3

Chief of Engineering

250,000

4

Security Assistant

28,153

5

Handyman

37,554

6

Security Supervisor

61,657

7

Cabin Crew (60 Hrs.)

35,550

8

Sr. Cabin Crew (60 Hrs.)

40,350

9

Cabin Crew In Chare  (60 Hrs.)

49,050

10

Check  Cabin Crew (60 Hrs.)

57,150

11

Co-Pilot

160,364

12

Check Pilot

434,771

13

Trainee Co-pilot

99,569

14

Commander

378,971

15

Sr. FSO

55,000

16

FSO

35,000

17

DY.Manager (F)

60,000

18

Manager Scheduling

70,000

19

Crew scheduling officer

35,000

20

Commercial Officer

40,000

21

Trainning Manager

110,000

22

 

 

23

Officer-IR

35,000

24

Officer-HR

35,000

25

Officer- Finance

35000

26

Trainee Technical Officer

25,000

27

Sr Assistant

20,000

 

Manual 11

The Budget Allocation to each agency

Air India Express Ltd. a wholly owned subsidiary of Air India Ltd. It is a commercial organization and has one centralized budget for its internal financial discipline.

Manual - 12

The manner of execution of subsidy program

Air India Express Ltd. a wholly owned subsidiary of Air India Ltd, it is a commercial organization and is not governed under any subsidy programme.

Manual 13

Particulars of recipients of concessions, permits or authorization { Section  (1) b (xiii) }

Air India Express Ltd. does not give any such concessions for various categories of people.

Manual - 14

Information Available In an Electronic Form

The database pertaining to computer-based applications is stored in the electronics form. It relates to passenger reservation, departure control information, management information, personnel information, financial accounting data and aircraft spares details.

Manual 15

Particulars of facilities available to citizens for obtaining information { Section 4 (1) b (xv) }

Call centre and other key contact details are made available on Air India Express Website.

Manual – 16

Name, Designation and other particulars of Public Information Officers, Section (4 (1) b (viii))

# Name & Designation Office Address
1

Public Information Officer:

Ms Aditi Khandekar

Company Secretary & PIO

 

21st Floor, Air India Building,

Nariman Point, Mumbai- 400 021

Phone No. : 022-22796496

Email : AA.Khandekar@airindia.in

2

Appellate Authority :

Capt Pushpinder Singh

Chief Operating Officer

1st Floor, Old Operations Building,
Air India Limited, Old Airport,
Santacruz, Mumbai-400 029
Phone No. : 022-26263457
Email : P.Singh@airindia.in
       

 

Details of Applications received and disposed off under RTI Act from 1 April 2017 to 31 March 2018

Application Received 51
Application disposed 50

 

Details of Appeals received and orders issued under RTI from 1 April 2017 to 31 March 2018

Appeals Received 2 *
Order Issued 2 *

Manual – 17  (Any other information)

COMMITTEE

NAME

DESIGNATION

CONTACT NO.

E MAIL ID

RTI:

Public Information Officer:

Ms. Aditi Khandekar

 Company Secretary

022-22796496

aa.khandekar@airindia.in

Appellate Authority:

Capt. Pushpinder Singh

Chief Operating Officer

022-26263457

aix.coo@airindiaexpress.in

Public Grievance on CPGRAMS:

Nodal Officer

 Ms. Rema Raja

GM, Corporate Communications

0484-2350166

pg@airindiaexpress.in

 Passenger Complaints /Comments:

Nodal Officer

Mr. Aby George

Chief of Airport Services

0484-2610110

nodal@airindiaexpress.in

Appellate Authority

Mr. Yogesh Mundhwa

Chief of Commercial

022-26265030

appellate@airindiaexpress.in

Internal Complaints Committee on “Prevention of Sexual Harassment of Women in Workplace”:

Chairperson

Ms. Rema Raja

GM, Corporate Communications

0484-2350166

icc@airindiaexpress.in

Member

Mr. Satheesh Kumar Nair

Dy Chief of HR

0484-2350169

icc@airindiaexpress.in

Member

Ms. Leena S Sharma

Chief Manager-Flight Dispatch

022-26263438

icc@airindiaexpress.in

Employee Grievance:

Member

Mr. Satheesh Kumar Nair

Dy Chief of HR

0484-2350169

sk.nair@airindiaexpress.in

Member

Mr. Deepak Yelanje

Dy. Chief of Flight Safety

022-26263617

deepak.yelanje@airindia.in

Member

Ms. Leena S Sharma

Chief Manager – Flight Dispatch

022-26263438

ls.sharma@airindiaexpress.in

SC/ST Grievance:

Chairperson

Mr. Yogesh Mundhwa

Chief of Commercial

022-26265030

yogesh.mundhwa@airindia.in

Member

Mr. Satheesh Kumar Nair

Dy Chief of HR

0484-2350169

sk.nair@airindiaexpress.in

Member

Ms Neha Pawar

Officer- HR

 

neha.pawar@airindiaexpress.in

 

Payment of Fees:

In accordance with the Right to Information (Regulation of Fee and Cost) Rules, 2005, a request for obtaining information under sub-section (1) of section 6 shall be accompanied by an application fee of rupees ten by way of cash against proper receipt or by demand draft or by bankers cheque payable to AIR INDIA EXPRESS LIMITED. (formerly Known as Air India Charters Limited)

For providing the information under sub-section (1) of section 7, the fee shall be charged by way

of cash against proper receipt or by demand draft or banker’s cheque payable to AIR INDIA EXPRESS LIMITED at the following rates:

(a)          Rupees two for each page (in A4 or A3 size paper) created or copied;

(b)          Actual charge or cost price of a copy in large size paper;

(c)           Actual cost or price for samples or models; and

(d)          For inspection of records, no fee for the first hour; and a fee of rupees five for each fifteen minutes (or fraction thereof) thereafter.

For providing the information under sub-section (5) of section 7, the fee shall be charged by way of cash against proper receipt or by demand draft or bankers’ cheque payable to AIR INDIA EXPRESS LIMITED at the following rates:

(a)          For information provided in diskette or floppy rupees fifty per diskette or floppy; and

(b)         For information provided in printed form at the price fixed for such publication

or            rupees two per page of photocopy for extracts from the publication.