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Registered Office:

Headquarters:

Air India Express Air India Express
Air - India Building,
Nariman Point,
Air - India Express Building,
Gandhi Square, D.H. Road,
Mumbai - 400 021, India. Kochi - 682 016, India.

Our contact numbers are:

Station   TELEPHONE nos. MOBILE nos. Email address Local Addresses                                      
AL -AIN Airport 00971 3 7855001   aiauhapt@eim.ae Air India Express Mezzanine International Airport P.O. Box- 1554, Al-Ain, UAE
City office 00971 3 7664789   ixauh@atauae.com Ground floor, Al Niyadi building, Salahudeen Al Ayyuvi Street no. 116, Near Sheikha Salama Masjid, Toen Centre, Al-Ain . P.O. Box 23236
Working Hours :

Regular- SAT TO THU - 09:00 - 13:00 & 16:30 - 20:30 , FRIDAY : HOLIDAY.
Ramdan- SAT TO THU - 09:00 - 13:00 & 20:30 TO 22:30 , FRIDAY - : HOLIDAY
AMRITSAR Airport 0183-2214062 0183-2214011 apmatq@yahoo.in     
City office 0183-2500080   atq.sm@airindia.in PAL PLAZA BUILDING, 1ST FLOOR, SCO 32, SHOPPING CENTRE, RANJIT AVENUE,B-BLOCK, AMRITSAR.
ABUDHABI Airport 00971 2 5757033   aiauhapt@eim.ae Air Indai Express Room NO: 2218, Terminal 1- Airline Office Abu Dhabi International Airport, ABU DHABI UAE
City office 00971 2 6313789   ixauh@atauae.com Ground floor, Khalifa Al Suweidi building, opposite AI Manhal Palace, Airport road, Abu Dhabi. P.O. Box 6245
Working Hours :

Regular- SAT TO THU - 09:00 - 20:00 & FRIDAY - 09:30 - 11:30 & 16:00 - 18:00.
Ramdan- SAT TO THU - 09:00 - 15:00 & 20:30 - 22:30 , FRIDAY - 09:30 - 11:30 & 16:00 - 18:00
BAHRAIN Airport 0097317321284/85   bahaie737@hotmail.com Unit 3118, Level 7.8, Bahrain International Airport.
City office 0097317220787/88, 0097317220789/96 0097317223848/49, 009731722384850 bahai@batelco.com.bh Air India, P.O.Box 45, C/0. M/s. Yusuf Bin Ahmed, Kanoo Commercial Bldg, Phase II 4th flr, Manama, Bahrain (AI GSA)
Working Hours :

Regular- SAT TO THU - 08:00 - 12:30 & 15:30 - 18:00 , FRIDAY - HOLIDAY
Ramdan- 09:00 - 15:00 & 20:30 - 22:30 , FRIDAY : 09:00 - 11:00
MUMBAI Airport 022-66858082 / 8083     Chhatrapati Shivaji International Termial , Sahar
City office 022-22796666      Air - India Building, Ground floor, Nariman Point, Mumbai - 400 021, India
KOZHIKODE Airport 0483 2710180   ccjapt@airindiaexpress.in PO Karippur Airport, Malappuram DT, 673001
City office 0495 2760710   ccjcity@airindiaexpress.in Eroth Centre, Bank Road, Calicut - 673001
KOLKATA Airport      mkakolkata@airindia.in  
City office 033 2211 6944   ccu.reservationmanager@airindia.in  Air India Ltd, Air Lines House 39, C R Avenue, Kolkata - 700 012
KOCHI Airport 0484 2610050 0484 2610040 cokapt@airindiaexpress.in  
City office  0484 2610110     Air - India Express Building, Gandhi Square, D.H. Road, Kochi - 682 016, India.
DHAKA Airport 02 8901336   1945401696   Mr R.Koli  Airport Manager, Terminal No.1,  Room No.15  (2nd floor), Kurmitola, Dhaka - 1229
City office 02 9348691   01 819243177   Mrs Leena Vineeth, Country Manager, Ruposhi Bangla Hotel, Annex Building, 1 (2nd floor)1 , Minto Road, Dhaka - 1000
DELHI Airport 011-49637519 011-49637549 mdadelhi@airindia.in Indira Gandhi International Airport, New Delhi
City office        
DAMMAM Airport +966-13- 8837919    dmmkz@airindia-sa.com, dmmkzai@airindia.in  
City office +966-13- 8823480  +966-13-8821824 +966-13-8821825  sanaulla.khan@kanoo.com Airline Centre, Next to SABB HQ, King Abdul Aziz Road, P.O. Box 298 - Al-Khobar 31952,Kingdom of Saudi Arabia
Working Hours :

Regular- SAT TO THU - 08:00 - 13:00 & 16:00 - 19:00 , FRIDAY : HOLIDAY
Ramdan- SAT TO THU - 09:00 - 13:30 & 21:00 - 23:30 , FRIDAY : HOLIDAY
DOHA Airport +974-44710201   doh.apt@airindia.in, dohai.apt@gmail.com A3-05A-10 LEVEL 3, PASSENGER TERMINAL COMPLEX, HAMAD INTERNATIONAL, AIRPORT, DOHA-QATAR
City office +974-44418423/424, +974-40384689   doh.mgr@airindia.in, airindia.doh@gmail.com AIR INDIA/AIR INDIA EXPRESS, P.O.BOX: 3446, BUILDING NO. 17, ZONE 24, STREET NO. 840, EBN SEENA STREET, AL MUNTAZAH AREA, DOHA, QATAR
Working Hours :

Regular- SAT TO THU - 08:00 - 13:00 & 16:00 - 19:00 , FRIDAY : 09:00 - 11:00
Ramdan- SAT TO THU - 09:00 - 15:00 & 20:30 - 22:30 , FRIDAY : 09:00 - 11:00
DUBAI Airport     dxbapt@airindiaexpress.in  
City office 971042216789 65970303   Reservation Office, Near Salah Al Din Metro Station, Fish Roundabount, Deria, Dubai
Working Hours :

Regular- SAT TO THU - 09:00 - 18:00 , FRIDAY : 09:00 - 11:00 & 16:00 - 18:00
Ramdan- SAT TO THU - 09:00 - 15:00 & 20:00 - 22:00 , FRIDAY : 09:00 - 11:00 & 16:00 - 18:00 & 20:30 - 22:30
CHANDIGARH Airport 0172-2242202   ixc.apm@airindia.in  
City office 0172-2624942   ixc.sm@airindia.in SCO 162-164, SECTOR 34A,CHANDIGARH
MANGALORE City office 0824-2220450/451, 0824-2254253/54   ixecity@airindiaexpress.in, ammixe@airindia.in STATION MANAGER, AIR INDIA,AIRLINE HOUSE,HAT HILL,LAL BAGH,MANGALORE 575006
Airport 0824-2450673, 0824-2451045(SM)   ixeapt@airindiaexpress.in, ixeapt@airindia.in AIRPORT MANAGER,Mangalore International Airport Ltd,Kenjar,Bajpe Post,Mangalore.
JAIPUR Airport 0141-2725997/2725197   jai.apt@airindia.in AIR INDIA LTD, JAIPUR INTERNATIONAL AIRPORT, TERMINAL-2
City office 0141-2744839   jai.sm@airindia.in AIR INDIA LTD, NEHRU PLACE, TONK ROAD, JAIPUR--302015
KUWAIT Airport 96524726444 96599771832 KWIKZAI@GMAIL.COM Air India Limited, Room No FFM82, New Terminal Building Kuwait Airport, Kuwait
City office 00965 22456700   sales.kwiai@gmail.com House of Travel (GSA-AIRINDIA) ,Al Hilaliah Building,Al Sour Street,P.O Box 594,Safat-13006
Working Hours :

Regular- SAT TO THU - 08:00 - 12:30 & 16:00 - 19:30 , FRIDAY : HOLIDAY
Ramdan- SAT TO THU - 09:00 - 13:00 & 20:30 TO 22:30 , FRIDAY - : HOLIDAY
LUCKNOW Airport 0522-2435401 7379995333 apmlko@yahoo.in  
City office 0522-4026292 9839076868  lko.sm@airindia.in Air India office 9, Aameen Complex, Rani Laxmi Bai Marg, Near Gemmni Hotel, Hazratganj,Lucknow-226001
CHENNAI Airport 044 2256 6001 0442256 3773   Air India Ltd, Anna International Airport -T 4, Thirusulam, Chennai
City-Office 044 2345 3366 044 2345 3375   Air India Ltd, no 19 Rukmini lakshmi pathi salai, Egmore, Chennai 600 008
MUSCAT Airport 00968-24521360   apmicmct@omantel.net.om Office No.11, Arrival Side, Muscat International Airport, Seeb Area, Muscat. Sultanate of oman
City office 96824762141   ialmct@omantel.net.om P.O. Box 962, PC 100,Opp. Central Bank, Muscat, Sultanate of Oman
Working Hours :

Regular- SAT TO THU - 08:30 - 17:30 , FRIDAY : HOLIDAY
Ramdan- SAT TO THU - 08:30 - 17:30 , FRIDAY : HOLIDAY
PUNE Airport 020-26683210 020-26683211 pnq.apt@airindia.in Civil Enclave, Lohegaon Airport, Pune-411032
City office 020-26057001 020-26057002 pnq.reservations@airindia.in pnq.sm@airindia.in 39/B, Dr. Ambedkar Road,opp.R.T.O,near Sangam Bridge,Pune-411001.
RAS-AL-KHAIMAH Airport 97150 9438674   aixrkt@gmail.com Air India Express Room No: 119, Ras Al Khaimah International Airport, P.O. Box 501, RAK UAE
City office 00971 7 2221789   asif@atauae.com Ground Floor, Sheikh Sultan Building, Oman Road, Al Nakheel, Ras Al Khaima
Working Hours :

Regular- SAT TO THU - 08:30 - 13:00 & 16:30 - 20:00 , FRIDAY : HOLIDAY
Ramdan- SAT TO THU - 09:00 - 15:00 & 20:30 TO 22:30 , FRIDAY - : HOLIDAY
RIYADH Airport 00966 11 2207679   ruh.apt@airindia.in ruhkkai@gmail.com  
City office 0096611 4786409 00966 11 2207679 ixriyadh@gmail.com, kingsley.austin@kanoo.com Air India C/o YBA Kanoo, Kanoo Tower, King Abdulaziz Plaza, Near Hotel Crowne Plaza, P.O. Box-753. Riyadh 11421.
Working Hours :

Regular- SAT TO THU - 08:30 - 13:00 & 16:30 - 20:00 , FRIDAY : HOLIDAY
Ramdan- SAT TO THU - 09:00 - 13:30 & 21:00 TO 23:30 , FRIDAY - : HOLIDAY
SHARJAH Airport 00971 6 5084715   apm.shj@airindia.in, icshjapt@eim.ae P.O.Box 1477
City office 00971 6 5970303   ixuae@atauae.com P.O.Box 1477
Working Hours :

Regular- SAT TO THU - 09:00 - 21:00 , FRIDAY : 09:00 - 11:00 & 16:00 - 18:00
Ramdan- SAT TO THU - 09:00 - 15:00 & 20:30 - 22:30 , FRIDAY : 09:00 - 11:00 & 16:00 - 18:00 & 20:30 - 22:30
SINGAPORE Airport +65 65422152   APM@AIRINDIASIN.COM 60 Airport Boulevard Terminal 2, #B16-006-02, Changi Airport, Singapore 819643
City office +65 63257203 /63257209     3, Coleman Street, #03-07/08, Peninsula Shopping Centre, Singapore 179804
THIRUVANANTHAPURAM Airport 0471-2501426   trvapt@airindiaexpress.in New International Terminal Building, Chackai,Trivandrum-24
City office 0471 2500008 0471 2501542   Air India Building, Museum Road, Vellayambalam, Trivandrum-695033
TIRUCHIRAPALLI Airport 0431 2341722 9840630150 trz.apt@airindia.in Air India Ltd., Trichy International Airport, Trichy - 620007
City office 0431 2480288 9443367995 ammtrzsr@airindia.in Air India Ltd., no.4a Amalorpavi complex, Dindigul Main Road, Opp. to National College, Trichy-62001
VARANASI Airport 0542-2502667 09839089941 vns.apt@airindia.in  
City office 0542-2622090, 2622494, 2622495, 0542-2502527 09670454555, 0542-2502547 kp.singh@airindia.in, vns.sm@airindia.in Air India Ltd., Airlines Bhavan, 72 , Yadunath Marg,Cantt., Varanasi-221002

** Toll Free from MTNL/BSNL/VSNL Phones.
Comments/Complaints/Queries may please be sent to us at: customersupport@airindiaexpress.in. Suggestions/feedback/Comments/Complaints can be shared though our official facebook page : www.facebook.com/AirIndiaExpressOfficial.
For feedback, please email us at feedback@airindiaexpress.in

You may also use the feedback form to provide your feedback.
For any queries regarding your bookings, please email us at customersupport@airindiaexpress.in
                              

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Assistance for Differently Abled Passengers
 
What should I do if I need special assistance?
Should you require any special services while you travel with Air India Express please call our Reservation Offices and inform our staff of your requirements and they will do their best to accommodate your needs.
 
What is Air India Express's policy regarding unaccompanied young passengers?
Air India Express will accept unaccompanied children between 5 years and 16 years of age.Kindly contact the nearest Air India Express City Office to make a reservation for an unaccompanied Minor.
 
What are the regulations for expectant mothers traveling on Air India Express?
Expectant mothers may travel up to and including the 27 weeks of their pregnancy, and will be accepted between 28 to 35 weeks if they are in possession of a doctor's certificate confirming the stage of their pregnancy and stating that they are fit to fly. Expectant mothers above their 36 weeks will not be allowed to fly on Air India Express.
 
Can I request for special assistance for disabled passengers?
Upon reservation we will make every effort to ensure that any special services you may require are provided to you.
 
Can I book for a wheelchair in advance?
Yes, wheelchair can be booked in advance.
 
How do I make a request for specific seats?
Specific seats can be reserved in advance either at the time of booking or even after having made a booking at no extra cost.In case of seats not reserved in advance, the earlier you check-in, the better chances you have to request for your preferred seat.
 
  
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Important Notice for Passengers
 
  Our Contact Centre located in Chennai is temporarily unserviceable due to incessant heavy rains.

We are working towards providing our passengers with an alternate telephone number.

Please view our website for further updates regarding rescheduling/cancellation or contact the nearest Air India Express office or authorised Travel Agent.

Inconvenience caused is regretted.

Updates:
# IX682 MAA/TRZ/SIN AND IX681 SIN/TRZ/MAA OF 04 DEC 2015 STANDS CANCELLED

# IX 343 CCJ DXB 4th Dec will depart as IX 3433 5th Dec CCJ DXB Dep 0130 Arr 0410

# IX 344 DXB CCJ 5th Dec will depart Dep 0510 Arr 1025